With that said, most of these large cloud providers have over 100+ services that they offer, and sometimes, you just want to know the names of the services so you can get started on the research to building your own bot. As someone who has been in the business of choosing service providers and going through the RFP process, what I have found is that to get started with a proof of concept, generally it’s better to start it with a service provider you are already working with. While there are a multitude of chatbot platforms where their businesses are exclusively in the niche like Kore.AI, SmartBot, Avaamo, Botcore, and Smarttek 21, sometimes just to get started, your business will probably already have a provider you are working with like AWS, GCP, and Azure. On various platforms, you can program a chatbot or virtual assistant to respond to specific key phrases as well as questions along with the ability to have more in depth conversations about specific topic areas. In this post, I’m going to list the top three cloud providers and their respective services to help you understand what each one offers.Ĭhatbots and virtual assistant platforms have the ability to interact with your customers, readers, and visitors to help simulate a human conversation with the goal of being able to provide helpful information. Chances are, your large enterprise has a partnership or agreement in place with one of the big three cloud providers and you are probably wanting to understand the chatbot services that each cloud provider has to offer.
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